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Location & Hours

7 Backus Avenue
Danbury, CT 06810
(203) 743-3247
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Mon-Sat: 10am-9:30pm
Sun: 11am-7pm
Restaurant & Department Store Hours May Vary

Guest Services

We're Here to Serve You!

Guest Services:
Located Upper Level in front of XXI Forever 

    Hours of Operation:
    Monday through Saturday 10am -9:30pm
    Sunday 11am-7pm

   Guest Services Provides Assistance With:

  •  Mall Gift Cards branded by American Express 
  •  Directions, Mall Maps, Phone Numbers and Store Information
  •  Copy and Fax Services
  •  Complimentary Wheelchairs
  •  Bus Schedules
  •  Lost and Found Services
  •  Job Information
  •  Call for Taxi Services
  •  Security Assistance
  •  Special Event Information
  •  Free Local Publications for its vendors
  •  Various Coupons and Sales Information
  •  Stroller, Cola, Dasani and Candy Refunds
  •  Vouchers for Tour Bus Drivers and Guides

    DANBURY FAIR MALL GIFT CARDS:

    Branded by American Express
    Available in any denomination between $20 and $500. Purchase fees apply.
    Click here for more details.

    For Corporate gift card purchase order in person, over the phone at (203)743-3247 or pre-order online at www.givethegiftcard.com/corporate.aspx

    We’re ready to make our Corporate Gift Card Clients’ work day a little easier!
    We can now come to your workplace to process your gift card order.
    24-hour notice requested.

    Please contact Nadia King at (203)743-3247 for more information or to schedule your order. 


    Security:

    Hours of Operation 24/7
    Please Contact Guest Services to get in touch with Security or call Security Directly at (203) 790-1806.

    Security Provides Assistance With:

    • First Aid
    • Lost & Found Children, Vehicles and Personal Items
    • Jumpstart Assistance
    • Maintaining a safe environment for the entire community through patrol of the common areas corridors and parking lot.

     

    Management Office:

    Located upper level Food Court to the Left of McDonalds
    Hours of Operation: Monday - Friday - 8:30 a.m. - 5:30 p.m.