Sales Lead

Posted November 8, 2017

The successful candidate will have a strong emphasison guest service, products and visual presentation. The Sales Team Lead must be an effective problem solver and possess an entrepreneurial spirit, as they are part of the leadership team. As part of the leadership team, they will lead a group of Team Members that are motivated to provide a superior guest experience to maximize sales through coaching and accountability. In partnership with the Boutique Team Leader and Assistant Boutique Team Leader, they are responsible for ensuring that sales goals are achieved by leading brand standards for our guest and our team.

Candidates must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.

Job Requirements


  • Assists the team by driving business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, execution of francesca’s® training programs, and continuous coaching on and off the sales floor
  • Ability to act as a liaison between the Boutique Team Leader, Assistant Boutique Team Leader and the Boutique Team by using effective communication skills
  • Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met

  • Establishes open, candid and trusting
    professional relationships with their team members 
  • Assists in leading, developing and coaching team members to their fullest potential and prepare them for the next level of responsibility by utilizing company tools
  • Maintains a high degree of personal integrity and inspires team with the same values

    Guest Experience:
  • Understands and leads the team in delivering “Our francesca’s® Promise” with our sales team and for our guests 
  • Creates, supports and reinforces a proactive selling culture that focuses on building a confident and competent team in order to build a loyal guest following through clear and positive communication 
  • Ability to focus, support and prepare the team to balance our guest experience with necessary operational tasks

    Visual Merchandising:
  • Maintains a visually inspiring boutique that is compelling to guest by developing visual decision making skills and effective communication to our visual standards 
  • Utilizes, leads and delivers our visual brand standards to present our unique product mix offering
  • Demonstrates a passion for fashion by understanding trends

  • Understands, supports and enforces all company policies and procedures in a fair and consistent manner 
  • Perform, supports and supervises boutique opening and closing procedures including bank deposits and securing the boutique 
  • Protects the physical assets of the boutique by assisting with weekly audits, routine cycle counts and an annual physical inventory


  • Minimum 1‐2 years of experience in a specialty retail store
  • Demonstrates leadership and integrity with experience managing a staff of boutique team members 
  • Excellent verbal and written communication skills 
  • Strong merchandising and visual skills 
  • Excellent organization skills; able to plan and execute tasks efficiently 
  • Proactive and creative problem solving ability 
  • Ability to multi‐task and balance multiple priorities 
  • Ability to work weekends, nights and holidays

    Physical Requirements: 
  • Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing 
  • Must be able to work alone 
  • Must be able to lift and carry up to 50 lb

Contact Information

Please apply online at HERE

If you have any questions, please call (203) 730-0613 and speak with Donna or Christine.