Sales Team Lead

Posted June 28, 2017

Sales Team Lead

The successful candidate will have a strong emphasis on guest service, products and visual presentation. The Sales Team Lead must be an effective problem solver and possess an entrepreneurial spirit, as they are part of the leadership team. As part of the leadership team, they will lead a group of Team Members that are motivated to provide a superior guest experience to maximize sales through coaching and accountability. In partnership with the Boutique Team Leader and Assistant Boutique Team Leader, they are responsible for ensuring that sales goals are achieved by leading brand standards for our guest and our team.

Candidates must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.

Job Requirements


Assists the team by driving business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, execution of francesca’s® training programs, and continuous coaching on and off the sales floor

Ability to act as a liaison between the Boutique Team Leader, Assistant Boutique Team Leader and the Boutique Team by using effective communication skills

Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met

Establishes open, candid and trusting professional relationships with their team members
Assists in leading, developing and coaching team members to their fullest potential and prepare them for the next level of responsibility by utilizing company tools

Maintains a high degree of personal integrity and inspires team with the same values

Guest Experience:

Understands and leads the team in delivering “Our francesca’s® Promise” with our sales team and for our guests
Creates, supports and reinforces a proactive selling culture that focuses on building a confident and competent team in order to build a loyal guest following through clear and positive communication

Ability to focus, support and prepare the team to balance our guest experience with necessary operational tasks

Visual Merchandising:

Maintains a visually inspiring boutique that is compelling to guest by developing visual decision making skills and effective communication
to our visual standards 

Utilizes, leads and delivers our visual brand standards to present our unique product mix offering

Demonstrates a passion for fashion by understanding trends


Understands, supports and enforces all company policies and procedures in a fair and consistent manner

Perform, supports and supervises boutique opening and closing procedures including bank deposits and securing the boutique

Protects the physical assets of the boutique by assisting with weekly audits, routine cycle counts and an annual physical inventory


Minimum 1‐2 years of experience in a specialty retail store

Demonstrates leadership and integrity with experience managing a staff of boutique team members

Excellent verbal and written communication skills

Strong merchandising and visual skills

Excellent organization skills; able to plan and execute tasks efficiently

Proactive and creative problem solving ability

Ability to multi‐task and balance multiple priorities

Ability to work weekends, nights and holidays

Physical Requirements:

Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing

Must be able to work alone

Must be able to lift and carry up to 50 lbs

Contact Information

Contact Information:

Call the store at 203-730-0613 and ask to speak with Christine or Laura, or apply at under the Careers section.